Skip to main content

How to Explode Your Team's Productivity


You have to be a PSYCHO about LEADERSHIP 

Getting productivity out of your team is not as challenging as you are thinking. Often times I tell my team leaders that it is first their job to fill in the gaps from poor parenting. While I say this tongue and cheek, I know that most of the staff probably had good parents, the truth is that caring about your staff like you are a parent works well to engage them.

Getting your team to be productive requires some planning on your part. You first have to make decisions about what actually moves the needle in production. You must determine what productive looks like. 

There was a property management company in St. Louis that was having difficulty getting all the staff on the same page. They were experiencing lots of back biting, they were also experiencing poor results, a low number of leases monthly, poor customer service, and poor collections results.

According to Forbes, “ True enthusiasm for a business, its products, and its mission cannot be faked. Employees can recognize insincere cheerleading from a mile away (Fries, 2018)” The first thing we did as a team was to define the mission for each position. We determined the reasons each position was in existence and the reason why we had to keep each position. 

Next, we defined the KPI'(s) for each role.  Each team member was responsible for hitting specific measurable numbers. We also defined the audience for the role, "Who did they serve."

After we defined the KPI’s for each position, and the audience, a bonus was put in place for reaching realistic goals. Next, a team wide scoreboard was created. This board helped hold every team member accountable. It helped to publicically call out low performers and reward high preformers.

After the scoreboard was created the leadership team clearly defined the top ten habits, or behaviors that drove their KPI’s and put that on a poster in the office of each team member. 

 We then tied each of the KPI’s to the company values in Value-Goal statements. Lastly, each team member sat with their manager and was coached one-on-one each week and the results were an explosion in productivity.

Fries, Kimberly (2018). 8 Essential Qualities That Define Great Leadership. Forbes. https://www.forbes.com

Popular posts from this blog

5 Baby Steps For Real Estate Agents to Attract Clients!

There is beauty in Real Estate. Specifically, because the population is growing. In Real Estate you can receive a steady income that you can accurately predict and rely on, unlike typical sales roles. To attract the best clients and make the top dollars you have to start with focusing on becoming a top-producing Real Estate Agent. There are a number of books and references on selling but not much available on the topic of attracting a Real Estate clientele. In Real Estate the skill of persuasion is one you must develop. To get started there are 5 baby steps that you must take to begin a career. 1. Read books on influence, persuasion, marketing, and asset management 2. Write down and affirm your success, “I am closing 35 homes per year” 3. Find an agent with a lot of listings you connect with 4. Find a mentor to show you the way 5. Associate with others who are currently successful in Real Estate Getting your Real Estate License can be the better avenue when starting in real estate.

3 of the Hottest Marketing Technology Trends That Will Shape Your 2020 Efforts In Real Estate

Have you ever heard of Silicon Valley? Likely you have. Did you know that Silicon Valley is constantly trying to innovate the real estate industry? Technology continues to push the envelope and transform the direction of the profession every year. In 2020 several marketing trends are revolutionizing the real estate profession and most follow the sociological trends from recent years.”Today, people’s attention spans are short and the way they like to consume content has also changed. This is why content formats like Stories have become popular. They are short, engaging, and addictive in a way that people can spend hours scrolling through one Story after another (N.A, 2019).” The many marketing trends of 2019 continue to evolve into 2020 with technology tools designed to improve the customer’s experience. One-Click: Think Amazon! Amazon knows that people want instant one-click to purchase. In fact, “When we write the history of electronic commerce, the 1-Click patent … allowed Ama

The 3 Biggest Misconceptions About Horizontal Leadership in Real Estate

What is Not Leadership Often leaders learn from books, podcasts, and blogs written by leaders who sell leadership trainings, books, or courses and it can kind of get boring. It can be hard to sift through the information on leadership and find things you didn't already know.  This is where inspiration is hard to come by. So to help you we have created a post of what leadership is not. There are three words often associated with leadership that actually are misconceptions of Horizontal Leadership and those three words are authority, followers, and servant.  The Big Misconception #1: Leaders have to have authority to lead. Authority is defined as the power or right to give orders, make decisions & enforce obedience. Leaders lead with the influence of their actions, they do not force actions with authority. They are role models, examples. When you study leaders, you want to model their actions and be able to get similar results. Management is all about control. To control you nee